Prior to purchasing one of these SR fixture sets, the purchaser is required to confirm that the location the SR fixtures are being shipped to has the minimum space required for the fixture configurations specified below.

• The New SR fixtures are 14ft 10 inch in length when displayed as one unit
• The Fixtures can also be separated into two 7ft 5 inch long units
• Fixtures are 7ft 2 inches high NOT INCLUDING SIGNAGE
• 9ft 4.5 inches in wall height is needed to display interior signs above the fixture; however, the interior signs can be placed side by side behind the cash wrap if wall height does not permit placing above the fixture.

If you do not meet these dimension requirements, please reach out to your Sprint Prepaid Group account representative.

All walls must be painted Sherman Williams Essential Grey before placing the fixtures against the wall.

• Inspect all deliveries as in the event any freight damage occurs, it must be noted on the delivery receipt provided by the shipper at the time of delivery.
• Report any freight damages to 949-783-5271 or Installer@displayitinc.com within 24 hours of delivery of the fixtures.
• Send photographs of package and damaged products via email.

If damage claim is not made within 24 hours, Recon Distribution Inc. cannot facilitate the repair of any damages and will not refund or accept any returns. All sales are final. Recon Distribution will not accept any returns with the exception of fixtures that incurred freight damages that were reported within the time parameters outlined in this agreement.

Report any missing items to 949-783-5271 or Installer@displayitinc.com within 24 hours of delivery of the fixtures. Claims made after the 24 hour period will not be honored.

The Displayit White Glove Warranty program is designed to ensure that you derive the maximum value from your retail store fixture program. The warranty begins the moment the displays leave Displayit, Inc. custody. The warranty is structured with varying durations of coverage duration for the various items that compose our displays. Below is a breakdown of the various coverage areas and terms:

• Cosmetic Defects are defined as defects in appearance that do not affect the fundamental operation of the fixture, i.e. displaying merchandise. These defects include, but are not limited to: scratches, chips, glass damage, cracks, orange peel or paint defects, delamination, and screen prints. All products are guaranteed to ship defect-free, including cosmetic defects, however since cosmetic defects can occur at any time during the product lifecycle through no fault of Displayit, Inc., they are specifically excluded from coverage once your products leave Displayit custody. If the products are distributed via Displayit’s Distribution System, these items are warranted right up until they land in the retail store. Otherwise, cosmetic damage items are considered handling damage, so take care to check the cosmetic condition of all products immediately upon receipt and file any claims with your shipper promptly.
• Consumable Defects are defined as defects in components with a limited life span under normal use, such as light bulbs and batteries. For one full year, Displayit, Inc. warrants that your display products will not suffer from failure of consumables due to defects in the materials and workmanship of your display products. In the case of batteries, a more limited life span may be defined in your sales contract, in which case, any limitation specified in that document supersedes this one.
• Functional Defects are defined as defects in dynamic components, such as hinges, locks, drawer glides, light fixtures, casters and pegs. For two full years, Displayit, Inc. warrantees against functional defects in the materials and workmanship of your display products.
• Structural Defects are defined as fundamental defects affecting the structural stability of the fixture, including but not limited to, wood joinery, metal welds and joints, and major structural materials from which the product is built. For 6 months, Displayit, Inc. warrantees against major structural defects in the materials and workmanship of your display products.

To obtain warranty service, contact your account manager. Be prepared to supply the store location and contact info, as well as a description and photos of the defect. During the warranty period, for any covered defects, Displayit, Inc. will, at its sole discretion, repair or replace the defective item(s) at its own expense. Your account manager will provide a schedule for the repair within 24 hours of determining responsibility.

All fixture orders take 48 hours to process. Therefore, if a cancellation is absolutely necessary, purchasers must cancel within 48 hours of original order. Please see below for further cancellation policies and fees.

• Cancellation/Restocking of order after 48 Hours: 15% cost of the display plus $100 processing fee
• Re-routing orders: $200 fee plus potential increase in shipping (Orders cannot be held for more than 5 business days or they will be returned and restocked. 15% restocking fee and $100 processing fee will apply. Return shipping costs will also apply)
• Order refused or returned: $400 fee plus return shipping costs and 15% restocking fee with the exception of fixtures that incurred freight damages that were reported within the time parameters outlined in this agreement.
• We will only investigate short ship claims within 24hours of delivery. Any claims after 24hours will not be honored.